The primary purpose of all jobs in our organization is to serve our members. This is either done by direct contact with our members or supporting those employees who do.

Human Resources: Monday – Friday, 8:30am – 5:30pm
Phone:
(303) 753-8800 or toll-free 1-877-244-9790
Fax:
(303) 782-9491

Download Application for AAA Employment


TRAVEL SPECIALIST

LOCATION: Denver District Office, 4100 E. Arkansas Ave., Denver, CO 80222.

AAA Colorado is an organization with over 90 years of tradition and experience. We are a member of the AAA National Federation known worldwide for an impeccable reputation in the delivery of roadside assistance, personal lines insurance and leisure travel.

The primary purpose of all jobs in our organization is to serve our members. This is either done by direct contact with our members or supporting those employees who do.

PURPOSE OF POSITION
To provide the full range of AAA Colorado’s Travel Agency products and services, accurately and in a professional manner while delivering Five-Diamond service.

JOB DESCRIPTION:
Arrange leisure international & domestic air, car, hotel and cruise & tour packages. Provide excellent customer service. Actively seek and develop new travel clients through walk-in traffic and in-bound phone calls. Provide clients with up-to-date requested travel information, travel planning and trip assistance including AAA tourbooks and maps.

JOB QUALIFICATIONS:
Apollo reservations and travel school graduation or comparative travel agency experience required. Meet sales production requirements. Excellent knowledge of United States and World geography. Good computer skills and aptitude to learn new applications. Attend mandatory training and certification training courses. Ability to work in office environment and occasional Saturdays.

AAA Colorado offers excellent pay and benefits, including medical, dental, vision, 401 (k) and more.

For consideration for this position, please submit your resume to jrau@colorado.aaa.com or by fax to (303) 782-9491. AAA Colorado is an Equal Opportunity Employer.


ACCOUNTING SUPERVISOR TRAINEE

LOCATION: Denver District Office, 4100 E. Arkansas Ave., Denver, CO 80222

PURPOSE OF POSITION
Supervise membership billing and processing. Prepare analysis of financial and operational results for all AAA Colorado business lines. Assist in the development and implementation of accounting policies, procedures, systems and reporting.

ESSENTIAL FUNCTIONS:

  1. Assist with the supervision of Membership personnel. This would include scheduling, motivating, training, work review and communicating Company and Accounting Department goals.
  2. Research and respond to any membership related questions. Develop employee’s capabilities to answer.
  3. Prepare reports for problem resolution and management reporting.
  4. Reconcile statements and ledgers and maintain inventory levels.
  5. Supervise and schedule Auto-Billing and First Bills. Schedule and execute Second Bills, C-Bills, Daily Lock Box and Ad-hoc Cards.
  6. Reconcile the receivable ledgers related to membership processing.
  7. Assist with the supervision of the preparation of Roadside Assistance audit letters. Assist internal auditor in resolution of discrepancies.
  8. Reconcile Roadside Assistance Program costs, payments and the analysis worksheets.
  9. Assist in developing financial and operational reporting and analysis for management.
  10. Assist in the development and implementation of accounting policies and procedures.
  11. Assist in the preparation of the annual operating budget and annual independent audit.
  12. Special projects as assigned. These projects will be short- to mid-term and are not intended to become additional long-term duties.

REQUIREMENTS:

  • Bachelor’s degree in accounting and minimum 2 years’ general accounting experience
  • Strong accounting, computer and analytical skills
  • Experience with Microsoft Excel, Access and Word or similar software
  • Excellent written and oral communication skills

ENVIRONMENT:
Office Environment
90% sitting, 10% walking, standing, stooping, bending

For consideration for this position, please submit your resume to jrau@colorado.aaa.com or by fax to (303) 782-9491. EOE.


Insurance Sales Manager

LOCATION: Denver District Office, 4100 E. Arkansas Ave., Denver, CO 80222

The primary purpose of all jobs in our organization is to serve our members. This is either done by direct contact with our members or supporting those employees who do.

PURPOSE OF POSITION
Develop and administer insurance sales programs that meet the goals and objectives of AAA Colorado. Manage all AAA Colorado Insurance Agency sales functions.

RESPONSIBILITY:

  1. Coach agents to build and execute individual development plans.
  2. Conduct sales meetings with agents.
  3. Create and maintain a sales culture among agents.
  4. Manage tracking reports to monitor and report daily sales activity by agent.
  5. Research, analyze and make appropriate recommendations to the Director with respect to Insurance products and sales programs; both active and proposed.
  6. Support department objectives, track performance and make necessary adjustments to ensure standards are met.
  7. Direct and proactively participate in the administration and management of the insurance sales functions.
  8. Assist in preparing, administering and maintaining performance to department budget.
  9. Maintain awareness of industry trends and adjust delivery methods to maintain AAA’s position. Forecast future trends.
  10. Abide by AAA Colorado rules and regulations as stated in the Employee Handbook.
  11. Direct and participate in recruiting, hiring and training of sales agents.
  12. Assist in developing and maintaining positive relationships with vendors.
  13. Assist in developing and administering agency business plan.
  14. Analyze best practices of insurance agents to develop and administer training programs based on best practices for both product knowledge and sales knowledge.
  15. Develop market specific strategies and individual sales plans. Ensure specific development plans promote profitable growth in sales.
  16. Other duties as assigned.

REQUIREMENTS:

  • Thorough knowledge of insurance products, policies and coverages
  • Current knowledge of insurance industry standards and trends
  • Knowledge of insurance sales tracking, incentive programs, and sales process and training
  • Ability to effectively resolve problems and interact with people
  • Excellent verbal and written communication skills
  • Valid Colorado insurance licenses: property casualty, life, accident and health
  • Valid Colorado drivers license and an MVR that complies with AAA underwriting standards
  • Previous insurance sales management experience
  • Minimum of three years insurance experience
  • Leadership ability
  • Current computer skills, knowledge of insurance tools and systems

ENVIRONMENT:
Office environment
80% sitting
20% walking, standing, stooping, bending
Frequent travel (primarily driving to all District Offices)

For consideration for this position, please submit your resume to jrookard@colorado.aaa.com or by fax to (303) 782-9491. EOE


INSURANCE & MEMBERSHIP SALES AGENT

LOCATION: East Metro District Office, 19761 E. Smoky Hill Rd, Unit A, Centennial, CO 80015

AAA Colorado is an organization with over 90 years of tradition and experience. We are a member of the AAA National Federation known worldwide for an impeccable reputation in the delivery of roadside assistance, personal lines insurance and leisure travel.

We’re looking for a dynamic individual who is able to build solid relationships with members by helping customize a portfolio of products to meet their changing needs. We provide our agents with qualified leads and the ability to prospect from a readily available membership base of over 560,000 members who are already accustomed to AAA’s dependable service, quality products and solid reputation. The ideal candidate must possess a valid insurance property & casualty license and have at least one year of successful sales experience.

In this role the candidate will

  • Aggressively pursue new business sales
  • Quote and sell personal lines and life insurance with multiple carriers
  • Cross-sell AAA Colorado products and services
  • Enjoy the challenge of a fast-paced sales position

We offer base salary plus commission, bonus potential, and comprehensive benefits including medical, dental, vision, life, 401(k) & more.

Please submit your resume via email to mtapia@Colorado.aaa.com or fax to (303) 782-9491. EOE.


RSA Technical Field Trainer

LOCATION: Denver Headquarters, 4100 E. Arkansas Ave., Denver, CO 80222

The primary purpose of all jobs in our organization is to serve our members. This is either done by direct contact with our members or supporting those employees who do.

PURPOSE OF POSITION
The general purpose of this position is to provide prompt, efficient, courteous, and up-to-date training to eligible AAA employees, Pacesetter Roadside Assistance employees, and Roadside Assistance providers contracted with AAA Colorado, in accordance with prescribed rules, regulations and procedures. The major area of responsibility will be the training of staff and contractors involved in the delivery of roadside assistance, training of Roadside Problem Solving (RPST), and automotive battery service, including battery installation. This training may take place in either an indoor or outdoor environment.

ESSENTIAL FUNCTIONS:

  1. Abide by AAA Colorado rules and regulations as set forth in the “Employee Handbook” and follow office procedures, manuals, and memos.
  2. Develop and design training modules with regular consultation of training supervisor.
  3. Attend various training seminars both within and outside of Colorado to keep current with ever-changing industry trends.
  4. Assist in overseeing of mentors and conducting classroom instruction.
  5. Participate in 5-Diamond Monitoring/Coaching Program.
    • a. Modify training to address employee needs
  6. Ensure all training and reference materials are up to date.
  7. Assist RSA Supervisors during high call volume situations.
  8. Be present in the call center to take agent questions. Thus creating an on-the-job training opportunity.
  9. Maintain a positive and professional attitude and appearance.
  10. Travel overnight as required throughout Colorado for training of road service personnel.
  11. The listing is not intended to specify all requirements involved in this job, so requirements not listed but related may be assigned. Also, due to the ever-changing AAA Colorado services, operations, and emergency situations, changed, additional, or new requirements may be assigned from time to time either on a temporary or permanent basis.

REQUIREMENTS:

  • Must be proficient in Microsoft Word, PowerPoint and Excel
  • Understanding of functionality of the Axis and Campana systems
  • Analytical skills
  • Strong communication skills, both written and verbal
  • Previous training experience, coaching or teaching skills
  • Curriculum development and classroom experience
  • Must be able to work full time
  • Must be able to carry and install automotive batteries, up to 50 lbs
  • Strong automotive repair and service background, preferably ASE certified
  • Must obtain AAA National’s Roadside Problem Solving Training (RPST) technician certification within 60 days of hire
  • Must obtain AAA National RPST Trainer certification within 90 days of obtaining RPST tech certification
  • Must successfully complete and pass AAA Colorado Assist’s Battery 101 battery technician course within 30 days of hire
  • Must obtain AAA National’s Light Duty Towing technician certification within 60 days of hire
  • Must obtain AAA National’s Light Duty Towing Trainer certification within 90 days of obtaining Light Duty Towing technician certification
  • Knowledge of automotive towing and towing procedures a plus

ENVIRONMENT
Primarily office environment, but some travel with some outdoor environment training.
70% Sitting and or driving
30% walking, standing, bending, stooping, etc.

For consideration for this position, please submit your resume to jrau@colorado.aaa.com or fax to (303) 782-9491. AAA Colorado is an equal opportunity employer.


TRAVEL SPECIALIST

LOCATION: Wheat Ridge District Office, 3850 Wadsworth Blvd., Wheat Ridge, CO 80033.

AAA Colorado is an organization with over 90 years of tradition and experience. We are a member of the AAA National Federation known worldwide for an impeccable reputation in the delivery of roadside assistance, personal lines insurance and leisure travel.

The primary purpose of all jobs in our organization is to serve our members. This is either done by direct contact with our members or supporting those employees who do.

PURPOSE OF POSITION
To provide the full range of AAA Colorado’s Travel Agency products and services, accurately and in a professional manner while delivering Five-Diamond service.

JOB DESCRIPTION:
Arrange leisure international & domestic air, car, hotel and cruise & tour packages. Provide excellent customer service. Actively seek and develop new travel clients through walk-in traffic and in-bound phone calls. Provide clients with up-to-date requested travel information, travel planning and trip assistance including AAA tourbooks and maps.

JOB QUALIFICATIONS:
Apollo reservations and travel school graduation or comparative travel agency experience required. Meet sales production requirements. Excellent knowledge of United States and World geography. Good computer skills and aptitude to learn new applications. Attend mandatory training and certification training courses. Ability to work in office environment and occasional Saturdays.

AAA Colorado offers excellent pay and benefits, including medical, dental, vision, 401 (k) and more. For consideration for this position, please submit your resume to jrau@colorado.aaa.com or by fax to (303) 782-9491. AAA Colorado is an Equal Opportunity Employer.


INSURANCE & MEMBERSHIP SALES AGENT – CALL CENTER

LOCATION: Denver Headquarters, 4100 E. Arkansas Ave., Denver, CO 80222

AAA Colorado is an organization with over 90 years of tradition and experience. We are a member of the AAA National Federation known worldwide for an impeccable reputation in the delivery of roadside assistance, personal lines insurance and leisure travel.

We’re looking for a dynamic individual who is able to build solid relationships with members by helping customize a portfolio of products to meet their changing needs. We provide our agents with qualified leads and the ability to prospect from a readily available membership base of over 560,000 members who are already accustomed to AAA’s dependable service, quality products and solid reputation. The ideal candidate must possess a valid insurance property & casualty license and have at least one year of successful sales experience. We currently have two openings in our Denver Call Center.

In this role the candidate will:

  • Aggressively pursue new business sales
  • Quote and sell personal lines and life insurance with multiple carriers
  • Cross-sell AAA Colorado products and services
  • Enjoy the challenge of a fast-paced sales position

We offer base salary plus commission, bonus potential, and comprehensive benefits including medical, dental, vision, life, 401(k) & more.

Please submit your resume via email to ebogrett@colorado.aaa.com or fax to (303) 782-9491. EOE.