The primary purpose of all jobs in our organization is to serve our members. This is either done by direct contact with our members or supporting those employees who do.

Human Resources: Monday – Friday, 8:30am – 5:30pm
Phone:
(303) 753-8800 or toll-free 1-877-244-9790
Fax:
(303) 782-9491

INSURANCE CUSTOMER SERVICE REPRESENTATIVE

LOCATION: Denver Headquarters, 4100 E. Arkansas Ave., Denver, CO 80222

The primary purpose of all jobs in our organization is to serve our members. This is either done by direct contact with our members or supporting those employees who do.

PURPOSE OF POSITION
Service, develop and broaden coverages on existing accounts and solicit new property/casualty and life business. Provided clerical/technical support in processing all lines of insurance.

ESSENTIAL FUNCTIONS:

  1. Process new and/or enforce business and endorsements for all line of insurance accurately and in a timely manner.
  2. Answer incoming telephone inquiries in a professional, accurate and comprehensive manner in accordance with Five Diamond Standards.
  3. Respond to basic coverage questions from insureds and agents.
  4. Prepare certificates, billing breakdowns, correspondence and proposals.
  5. Assist producers by obtaining additional information requested by insureds/companies.
  6. Review policy coverages and endorsements on all new and renewal business for accuracy.
  7. Keep updated on new coverages, products and underwriting rules.
  8. Develop lead information for auto, homeowner and life insurance.
  9. Develop and maintain positive working relationships with clients, insurance company personnel and agency employees.
  10. Abide by AAA Colorado rules and regulations as set forth in the “Employee Handbook” and follow office procedures, manuals and memos.
  11. Perform other duties as requested by management.

REQUIREMENTS AND TECHNICAL SKILLS:

  1. Knowledge of all lines of insurance sold by the Agency.
  2. Highly organized, detail-oriented, self-starting.
  3. Clear verbal and written communication skills; good phone technique.
  4. Strong analytical and decision-making skills.
  5. Able to work independently.
  6. Willing to obtain Colorado insurance producer’s license.
  7. Required to work Saturdays and some late schedules.
  8. Typing and PC skills.
  9. Completion of in-house training program and/or possess experience with the insurance companies the Agency writes for.
  10. Must possess a Property & Casualty producer’s license and be willing to obtain a Life and Health license within 9 months of employment.

Work Environment
Office Environment
90% Sitting,
10% walking, standing, bending, etc.

For consideration for this position, please submit your resume to jrau@colorado.aaa.com or by fax to (303) 782-9491.

AAA Colorado is an Equal Opportunity Employer.


SEASONAL AUTO TRAVEL COUNSELOR

LOCATION:
Denver Headquarters, 4100 E. Arkansas Ave., Denver, CO 80222
Wheat Ridge District Office, 7770 W. 44th Ave., Wheat Ridge, CO 80033
Colorado Springs District Office, 3525 N. Carefree Cir., Colorado Springs, CO 80917

This is a seasonal position beginning May 1 and lasting until mid to late August. It is 30 hours per week and includes Saturdays 9:00 AM – 1:00 PM. The pay rate is $12.25/hour.

The primary purpose of all jobs in our organization is to serve our members. This is either done by direct contact with our members or supporting those employees who do.

PURPOSE OF POSITION
The Seasonal Auto Travel Counselor’s primary responsibility is to serve the members who call in for service. To be able to provide prompt, and efficient five diamond service to all members and coworkers.

DUTIES:

  1. Provide members with Travel Planning, information, assistance and guidance including maps and touring publications.
  2. Reserve & sell hotel and car reservations.
  3. Using AICWEB and MainStreet keep informed on programs and be able to recommend to members when applicable.
  4. Attend required training classes.
  5. Accommodate members as much as possible by finding out answers from other departments and relaying information to members.
  6. Abide by Club rules and regulations as set forth in the “Employee Handbook” and follow office procedures, manuals, and memos.
  7. This listing of duties does not specify all duties involved in this job. New duties may be assigned on a temporary or permanent basis.

REQUIREMENTS:

  • Enhanced US, Canada, and Mexico geography skills
  • Customer service and sales skills
  • Computer skills and/or aptitude to learn computer applications
  • Professional appearance and demeanor

For consideration for this position, please submit your resume to jrau@colorado.aaa.com or by fax to (303) 782-9491.

AAA Colorado is an Equal Opportunity Employer.


INSURANCE & MEMBERSHIP SALES AGENT – CALL CENTER

LOCATION: Denver Headquarters, 4100 E. Arkansas Ave., Denver, CO 80222

AAA Colorado is an organization with over 90 years of tradition and experience. We are a member of the AAA National Federation known worldwide for an impeccable reputation in the delivery of roadside assistance, personal lines insurance and leisure travel.

We’re looking for a dynamic individual who is able to build solid relationships with members by helping customize a portfolio of products to meet their changing needs. We provide our agents with qualified leads and the ability to prospect from a readily available membership base of over 560,000 members who are already accustomed to AAA’s dependable service, quality products and solid reputation. The ideal candidate must possess a valid insurance property & casualty license and have at least one year of successful sales experience. We currently have two openings in our Denver Call Center.

In this role the candidate will:

  • Aggressively pursue new business sales
  • Quote and sell personal lines and life insurance with multiple carriers
  • Cross-sell AAA Colorado products and services
  • Enjoy the challenge of a fast-paced sales position

We offer base salary plus commission, bonus potential, and comprehensive benefits including medical, dental, vision, life, 401(k) & more.

Please submit your resume via email to ebogrett@colorado.aaa.com or fax to (303) 782-9491. EOE.