All Things Automotive with Ken

Contactless vehicle repair and maintenance
Ken Bolser

We’ve all been experiencing new types of normal in our lives, and our AAA Colorado Approved Auto Repair shops are no different. They have adopted extensive new procedures to ensure you, and their service technicians, are protected from any possible source of COVID-19 virus transmission.

Many of our Approved Auto Repair facilities have implemented contactless policies for vehicle drop-off and pick-up. You can make an appointment online, and even have your vehicle digitally inspected. Interestingly enough, if your vehicle has a key fob or push-button start access, you can keep the fob protected by placing it in a plastic zip bag.

While the use of plastic seat covers and latex/nitrile gloves has long been standard practice, these days, in the time of COVID-19, mechanics are meticulously using these procedures to protect themselves and customers.

In fact, many AAA Approved Repair facilities are now adamant about their auto technicians wearing masks inside customer vehicles, as well as establishing sanitizing wipe protocols by cleaning any touched surfaces before, during, and after all repairs. These extensive procedures protect everyone involved.

“We are making appointments for vehicle pick-up, as well as drop-off,” says Mike Torres of Mountain View Automotive in Thornton. “This way, customers never have to enter the building!

You also don’t even need to come into the shop to make a payment. Contactless payment systems, such as Apple Pay, Text to Pay, and credit card phone payment options, are a well-established practice.

Additionally, as you might expect, AAA Colorado Approved Auto Repair locations are now consciously staggering appointment times to avoid multiple customers being present at once.

You can rest assured your vehicle repair or service at any AAA Colorado Approved Repair shop will be done with your vehicle’s safety and your health of utmost concern.

Ken Bolser is the regional vice president for AAA Colorado.