AAA: $37 Million in Additional Refunds to Insurance Customers

DENVER (June 4, 2020) - In its ongoing commitment to helping AAA Members prevent, prepare for, and recover from life's uncertainties, AAA Colorado today announced $37 million in additional refunds to auto policyholders – in addition to the $100 million in refunds announced in April. Today's announcement represents a 10 percent premium refund for an additional 46 days, through June 30.

"We're extending our refund program to mirror the decrease in driving we've seen with continued stay-at-home orders," said Skyler McKinley, director of public affairs for AAA Colorado. "As restrictions ease and driving increases, customers can be assured that their auto premiums will fairly reflect their driving behavior. It's the right thing to do."

In April, AAA Colorado announced a 20 percent premium refund for two months after the beginning of widespread stay-at-home orders, running from March 16 through May 15. The additional 10 percent premium refund reflects current and projected driving and claims data as restrictions begin to lift across the country and people begin driving more.

Members with an active policy as of June 30 will receive an additional refund of auto premiums. Policyholders do not need to take any action to receive their refund. AAA Colorado will begin to issue the refunds in mid-July and expects the process to be completed within 30 days. Please see our FAQs for additional detail. Contact An Agent Today!

• If a member has made a payment since our previous premium refund via debit card, credit card, or electronic funds transfer (EFT), they will receive their refund directly back to that method of payment.
• If a member has not made an electronic payment since our previous premium refund event, or their previous payment was made via any other form of payment (cash, personal check, etc.), or if they are unable to receive an electronic refund for any reason, they will receive their refund as a check via U.S. Mail.
• If a member used the payment assistance option, they will receive a credit applied evenly over each bill remaining in their policy term.
• If a member updated their policy to reflect changes to their driving habits since March, their premium refund is the difference between their total premium refund to date minus what has already been applied to their policy based on that update.

"As always, we want AAA Members to know that we're here for them, and want to help," McKinley said. "Whether it's for our customers, our communities, or our employees, we're committed to doing all we can to serve Colorado."
 

About AAA – The Auto Club Group

AAA Colorado is a proud part of The Auto Club Group (ACG), the second-largest AAA club in North America with more than 14 million members across 14 U.S. states, the province of Quebec and two U.S. territories. ACG and its affiliates provide members with roadside assistance, insurance products, banking and financial services, travel offerings and more. ACG belongs to the national AAA federation with more than 60 million members in the United States and Canada. AAA’s mission is to protect and advance freedom of mobility and improve traffic safety. For more information, get the AAA Mobile app, visit AAA.com, and follow us on Facebook, Twitter and LinkedIn.